Sam Hardy | Sunday, December 22nd, 2019
At HEE there was a need to update trainees details from ESR (NHS employment system) to ensure trainee details were current and reduce manual work and errors.
Our team facilitated agreement on data flows/ownership:
-Working with business managers and the ESR team to map and agree datasets to be updated on the master system.
-Using clear customer focused language to explain what information was included.
-Introducing the use of schema and data validation to the process.
-Highlighting possible dual master issues in documentation.
This resulted in a clear mapping and easy agreement for data to be updated, with issues identified and data quality improved through schema.