Agile Delivery

Agile Coaching certification/Agile delivery certification/Project management certification Coaching certification

published on Monday, July 8th, 2019

Significant (20+ years) agile development, delivery, support and mentoring experience; with relevant certifications including: -Agile Coaching & Delivery: -Certified Scrum Master (Scrum.org) -Certified Product Owner (Scrum.org) -Six Sigma Green Belt -Project Management Traditional -Prince II Foundation -Prince II Practitioner

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Filed under: Agile Delivery, Solutions

Experience of working for a Government department

published on Thursday, March 7th, 2019

At HMRC, we utilise Scrum/Kanban/SAFe/Lean-techniques to deliver from simple changes to a workflow to enterprise-wide-programmes. Our Scrum-Teams apply agile-best-practises; including: •TDD •Continuous-build/integration •Automated-testing (functional/non-functional) •Continuous-deployment •Processes/procedures built-up with extensive experience in Digital-Transformation-Programmes. Scaling resource levels to meet HMRC’s needs: •25/50/100+ •Seamlessly-integrating new-joiners. Engagement-key-points: •15 agile-teams •14 concurrent-Programmes/Release-Trains/Projects •100+ consultants working collaboratively with each-other/external-teams(client/third-party suppliers of […]

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Filed under: Agile Delivery, HMRC, Solutions

Agile testing and QA including automation tools, unit, integration, functional, non-functional tests

published on Tuesday, November 6th, 2018

At HMRC, we provided a testing-framework compliant with modern standards; including ISO 29119. We adopted an ‘automate-by-default’ approach, creating functional/non-functional Framework utilising Jenkins, SOAPUI, JMeter, Java & Groovy. Our independently-audited Quality-Assurance-strategy/testing-framework is ISO 29119 compliant for concepts & definitions, process, documentation, techniques and keyword-driven-testing. Other Delivery Groups on the Customs Declaration Service programme & other projects […]

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Filed under: Agile Delivery, HMRC, Solutions, Transformation

Deliver capability within an existing enterprise governance framework (including pre-existing architecture, engineering practices, CI/CD pipeline and QA approval processes)

published on Tuesday, November 6th, 2018

Our consultants created a new Integration-development capability for HMRC to work on Brexit-critical-Programmes/Projects. Working within existing Chief Technology Office, Security & Programme-Management governance, we used whitelisted technologies to develop open-source, Cloud-agnostic, MicroService/ESB-based back-end headless-services to be consumed by various project-teams developing end-to-end business services. We worked with the existing provider of CI/CD-pipeline; iteratively improving the […]

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Filed under: Agile Delivery, HMRC, MicroServices, Solutions, Transformation

Ability in implementing software using the following development practices and processes; domain-driven design (DDD), Behaviour-driven development (BDD) and Test-driven development (TDD)

published on Friday, November 2nd, 2018

Our consultants iteratively-developed solutions with HMRC for extracting data from EU-systems before making it available for legacy-systems based on DDD principles. We agreed a canonical-data-model with business-users, leveraging a single-repository (PostGreSql)  and employing separate bounded-contexts to present data to different legacy-systems. We re-developed the Programme-Backlogs to be Feature-Based facilitating a move to BDD; ensuring component-teams […]

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Filed under: Agile Delivery, HMRC, Solutions, Transformation

Planned and delivered Agile projects, within complex transformation programmes, adopting waterfall methods for tracking and reporting progress alongside Roadmap based planning

published on Thursday, November 1st, 2018

Our consultants work with HMRC to plan/deliver the complex Brexit-critical Customs Declaration Service and Border Systems Programme Transformation Programmes under a Scaled Agile Framework Environment; leveraging Roadmap Based Planning and reporting in an Iterative Waterfall Framework. We lead collaborative initiatives at Programme Increment Planning; planning 10-week increments and then coordinating delivery on a sprint-by-sprint basis […]

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Filed under: Agile Delivery, HMRC, Solutions, Transformation

Experience of working in a local Authority environment or similar

published on Wednesday, October 24th, 2018

Problem: Improve agile adoption across local authorities. Our team: -Conducted Agile adoption workshops for local authorities and businesses -Worked with Thurrock Council on Agile in Digital Transformation. -Worked with Southend Council on: -Agile in Digital Innovations Office. -Promoting agile-ways-of-working with the Robotics, AI and Technology Team. -Facilitated agile adoption with the Social Worker Service Transformation […]

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Filed under: Agile Delivery, Clients, Solutions

Experience of agile coaching within the context of more traditional project and programme management

published on Tuesday, April 24th, 2018

Problem: HMRC required a mixed (Traditional/Agile) design, development and delivery approach to integrate internal legacy-teams, third-party suppliers and EU-teams. Our team: -Analysed the existing project/programme management approaches; establishing: EU (Waterfall), Legacy (Waterfall/Kanban), third-party supplier (Scrum), Systems Integration Team (Scrum/Kanban). -Designed/implemented a wholistic programme/project management overlay; incorporating disparate delivery mechanisms through concentration on touch-points: -Requirements; functional […]

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Filed under: Agile Delivery, HMRC, Solutions

Supporting the programme in robust vendor management and performance of third party delivery partners

published on Friday, January 12th, 2018

Our team managed third-party delivery partners at HMRC; including: -Established ‘Red Team’ governance structure to manage Cap-Gemini during re-architecture and Cloud migration of existing SDLC and existing services; achieving £1M+ refund of consultant fees to be offset against work programme. -Managed WSO2 software vendor relationship; reducing cost/license by 25%. -Managed Software-AG vendor relationship; establishing mitigations […]

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Filed under: Agile Delivery, Clients, HMRC, Solutions

Ability to deliver high quality work to a fixed timeline and budget

published on Tuesday, November 28th, 2017

Our team has a proven track record of completing time/budget limited HMRC Projects; utilising Scrum/Kanban/Lean and Agile methodologies: -Customs Declaration Service infrastructure migration from Fujitsu Private Cloud to AWS; including Operating System/Software version upgrades; Alpha phase eight weeks. -Border Systems Programme (8 Projects): resolved multiple cross dependencies; unknown overlaps; gaps/conflicts; Discovery phase four weeks. -Multi […]

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Filed under: Agile Delivery, HMRC, Solutions

Strong project monitoring and management

published on Friday, September 29th, 2017

Our team designed/developed an agile project monitoring/management system for the Border Systems Programme at HMRC: Implemented a unified backlog across eight projects; reducing cost by 30% through consolidation of overlapping requirements. -Established a multi-stage SDLC; ensuring open, honest and transparent monitoring through JIRA dashboard open to all stakeholders. -Championed ‘Knowledge-Hub’; holding artifacts including: features/journeys/environments/systems/specifications/services/end-points/schema/releases/programmes/projects-details; facilitating […]

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Filed under: Agile Delivery, HMRC, Solutions

Planning multi-year, complex technology and business change programmes/projects including resource and financial management, and dependency management

published on Tuesday, September 19th, 2017

Our team successfully planned/implemented a three year business change programme at HMRC: -Established ways of working, within existing governance/decision-making framework, for new business group; creating internal resource, financial and dependency management processes; automating many through JIRA workflows. -Created a new Systems Integration team of 100+; achieving a 50% saving compared to 3rd-party supplier. -Established Cloud-based […]

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Filed under: Agile Delivery, HMRC, Solutions

Expertise in the evaluation of a team or individuals’ agile maturity and evidence of tailoring of approach

published on Thursday, August 24th, 2017

Problem: HMRC Systems Integration team required agile maturity: Our team: -Assessed team as having limited agile capability. -Analysed the team’s future requirements assessing mix of: Scrum/Kanban/Lean/SAFe required. -Worked with team to develop Product-Management capability; creating agile-process around JIRA-workflows. -Revised SDLC establishing Backlog templating saving 8-hours/Scrum Team/Sprint. -Introduced multi-stage SDLC through Kanban; optimising architecture, pre-analysis, analysis, […]

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Filed under: Agile Delivery, HMRC, Solutions

Experience of successfully designing and delivering services aligned to GDS service standards or equivalent

published on Tuesday, August 22nd, 2017

Problem: HMRC required a GDS-Service-Standard Eu-systems Data-Extraction Service for consumption by legacy-systems: Our team: Discovery -Collaboratively agreed definition-of-problem with business through workshop. -Established user-journeys/personas/accessibility-requirements through workshops/interviews with diverse stakeholders. -Agreed constraints for policy/technology/processes were collated/documented whilst applying lean-techniques in process-mapping workshops; identifying opportunities to remove waste. Alpha -Iteratively designed/developed prototypes for Extract (from Eu-system), Transform […]

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Filed under: Agile Delivery, HMRC, Solutions

Experience managing successful delivery within a complex multi-organisation landscape

published on Saturday, July 15th, 2017

Problem: HMRC required a multi-disciplinary team to deliver the complex Border-Systems-Programme in a multi-organisation landscape: Our team: Discovery -Agreed goal/problem-definition with diverse stakeholders; through questionnaire/workshop. -Assessed user-journeys; collaborating with Digital/Risk/Cloud/Data/Finance/Security/Architecture teams. -Identified client constraints; conducting cross-team-workshops to identify gaps & cost savings across 8 projects. -Agreed cross-team risk-prioritised Alpha-backlog for testing ideas with success-measures; ensuring […]

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Filed under: Agile Delivery, HMRC, Solutions

Experience of coaching, mentoring, knowledge transfer and supporting teams, individuals and services to adopt agile values, behaviours, tools and technique

published on Monday, July 3rd, 2017

Problem: HMRC staff needed coaching/mentoring to improve agile adoption. Our team collaborated with client to grow an agile team to 200+: -3 people coached as Scrum Masters then mentored to achieve 2 Product/Delivery Managers and 1 Agile Coach; managing 12 Development Scrum Teams. -Coached/mentored 3 people to achieve Product Manager (Service Management, DevOps and Architecture); […]

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Filed under: Agile Delivery, HMRC, Solutions

Delivering complex transformation at HMRC

published on Friday, June 16th, 2017

Our SC-cleared team has 25+ years delivery-management experience of solving complex transformation-problems; including at HMRC: -Development/Delivery Leadership for new business transformation; growing new Systems-Integration team comprising 200+ Architects, Analysts, Developers, Testers, DevOps, Delivery-Managers and Scrum-Masters; adapting to evolving requirements in a continually changing environment. -Implemented Cloud-based IaaS/PaaS/SaaS providing resilient/reusable technical and business services to internal […]

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Filed under: Agile Delivery, HMRC, Solutions, Systems Integration, Transformation

Working as a team with our organisation as well as suppliers

published on Thursday, May 11th, 2017

Our team mentored the in-house team through ‘Red Team’ efficiency/cost reduction programme with Fujitsu and Cap-Gemini at HMRC: -Established transparent cost model for infrastructure and service development; establishing roadmaps for efficiency savings. -Led Fujitsu through infrastructure Cloud-migration; reducing hosting/maintenance costs by 90%. -Led Cap-Gemini through re-architecture (monolithic deployment to SOA); increasing deployments from fortnightly to […]

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Filed under: Agile Delivery, HMRC, Solutions

Drive outcomes making decision effectively while also considering the point of view of others

published on Wednesday, April 19th, 2017

Our team led the HMRC team responsible for integrating multiple suppliers’ deliverables: -Agreed goal/problem definition with stakeholders. -Assessed user journeys/personas; in collaboration with other teams (Cap Gemini/Accenture/Equal Experts/In house). -Identified client constraints; conducting cross team workshops; identifying overlaps/gaps across 4 value streams in SAFe programme/improvements/cost savings. -Agreed cross team backlog with success measures; ensuring cost effective, […]

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Filed under: Agile Delivery, HMRC, Solutions

Understanding and experience of agile governance for service design in line with the GDS principles

published on Wednesday, February 15th, 2017

Problem: HMRC required agile governance aligned to GDS principles. Our team: -Developed Lean-optimised JIRA workflows for Agile phased-delivery: Idea, Discovery, Alpha, Beta and Live-phases. -Adopted a User-Centric WCAG-compliant approach; ensuring progress through each gate governed appropriately. -Designed/Implemented platform to provide multiple re-use opportunities; ensuring mandatory reuse of platform unless exception granted through governance-process. -Adopted iterative-approach […]

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Filed under: Agile Delivery, HMRC, Solutions

Knowledge and experience of agile tools, product and software development ability to select the right tools eg Jira, MS Planner

published on Monday, December 19th, 2016

Problem: HMRC required agile tools/product/software knowledge to select the tools for agile transformation. Our team: -Assessed client needs against various backlog management tools (JIRA, Rally, Trello, Excel); selecting/implementing JIRA. -Assessed client needs/constraints against Collaboration tooling (Slack, Google Docs, SharePoint); selecting Slack and SharePoint. -Created bespoke Deployment Management tool utilising Neo4J (Graph-database) facilitating multi-team/multi-programme deployments on […]

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Filed under: Agile Delivery, HMRC, Solutions

Strong client upskilling and knowledge transfer capability

published on Wednesday, November 9th, 2016

Our team collaborated with the HMRC-client; growing an agile team of 200+ over 3 years: -3 people coached as Scrum-Masters then mentored to achieve 2 Product/Delivery-Managers and 1 Agile-Coach; managing 12 Development Scrum-Teams. -Coached/mentored 3 people to achieve Product-Manager (Service-Management/DevOps/Architecture); utilising Kanban. -Coached/mentored team of 4 Business-Operations personal; leveraging Lean-techniques to optimise Business-Processes then automating […]

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Filed under: Agile Delivery, HMRC, Solutions

Successfully applied and utilised Agile delivery skills in the course of delivering a Digital Service

published on Wednesday, October 5th, 2016

We delivered MASP Digital Service at HMRC; utilising Scrum/Kanban/Lean-Agile-methodologies: -Conducted secondary user research reviewing available documentation/primary user research through workshops/interviews; resolving conflicts/managing stakeholder expectations. -Identified user journeys; user personas; ‘as is’ & options for ‘to be’ architectures (logical/physical); high-level Alpha-stage Backlog/Roadmap. -Challenged status quo, championing a ‘we can do better’ approach; incorporating continuous user feedback […]

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Filed under: Agile Delivery, Clients, HMRC, Solutions

Added Value – Set out any innovative, unique or additional experience, service or offer you would bring

published on Thursday, September 15th, 2016

Problem: HMRC Systems-Integration-team had an expensive out-sourcing model. Our team worked collaboratively with the client team to setup a new Development & Delivery capability of 200+; implementing agile Process Improvements: -Kanban – used to connect elements of SDLC together and facilitate deployments. -Kaizen – instilled a culture of self-improvement to generate multiple improvement opportunities. -Lean […]

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Filed under: Agile Delivery, HMRC, Solutions

Managing multi workstream delivery teams

published on Wednesday, June 8th, 2016

Our team managed eight delivery workstreams for the technically/politically-complex Border-Systems-Programme at HMRC: -Managed multiple-cross-dependencies; multiple-supplier-delivery-teams; conflicting-technologies; fluid-requirements/agreed-solutions; unknown-overlaps/gaps/conflicts. -Analysed business-processes establishing user-journeys/personas; through interviews/workshops with: policy-team, users (internal/external), administrators and senior-management. -Created cross-project-‘to-be’-model establishing agreed project/technical-boundaries; identifying key-overlaps/gaps/conflicts; agreeing consensus-based-solutions/mitigations. -Coordinated complex-multi-supplier re-architecting/design/development : internal/external (Accenture/Cap-Gemini/Equal-Experts/Fujitsu/IBM); sharing solution-designs/best-practises with other-suppliers. -Managed stakeholder-engagement with NGOs; including […]

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Filed under: Agile Delivery, HMRC, Solutions

Understanding of agile and approaches and supporting context, such as behaviours, governance, process and culture

published on Friday, February 26th, 2016

Problem: After a significant re-organisation; HMRC required a more flexible Systems Integration team. Our team designed/implemented a business-value-centric Agile Engagement Model: -Instilled Product-centric Supplier Management process, with appropriate governance; doubling efficiency. -Established existing Tech Stack/Future Roadmap Product Management approach; governing a business-value prioritisation culture. -Instilled collaborative culture, working seamlessly with third-party suppliers. Highly successful demonstration […]

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Filed under: Agile Delivery, HMRC, Solutions

Successfully escalating and managing risk to deliver successful outcomes

published on Tuesday, March 16th, 2010

Our team successfully setup/managed a client-centric outcomes-based RAID-management system for EMC’s customer escalations throughout EMEA/APAC: -Collaborated with customers/internal stakeholders; agreeing an Escalation Management Process within existing governance framework. -Iteratively automated process through Documentum workflows; storing RAID information in Documentum Webtop and transparently displaying progress to all stakeholders through dynamic dashboard. -Worked with external clients, consultancies […]

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Filed under: Agile Delivery, Clients, Solutions