Sam Hardy | Thursday, January 16th, 2020
HEE/NHS/GMC had inconsistent data sets between multiple systems.
Our team was tasked with understanding multiple data sets and improving synchronisation:
-Worked with data teams to produce high level (qualifications) and low level (field) agreed datasets for interfaces.
-Worked with data teams to improve ESR NHS098 specification and highlight/resolve (data/process) issues.
-Led reporting workshops/coached data teams; focusing on customer experience and feedback to the NHS ESR team about how their system was perceived.
This resulted in:
-Interfaces developed on time and to exceptionally high standards.
-NHSi gained greater customer insight.
-Improved specification quality and data management.