Digital Transformation Workshop

Our Digital Transformation workshop is designed to give a high-level understanding of transforming to digital services for the business owner/manager. It contains a mix of knowledge transfer and attendee focused exercises that will enhance your understanding of this space and assist you with bringing Digital Transformation into your IT Strategy.

Workshop objectives:

  • Inform business owners/managers of the steps they should go through to assess services that are ready for digital transformation.
  • Identify opportunities to create digital services within owners/managers’ businesses.
  • Establish a high level pipeline/road map for service assessment and implementation.

Workshop contents:

  • What is Digital Transformation?
  • Digital Transformation in your IT Strategy:
    • Governance.
    • Pipeline Management.
    • Assess Your Business:
      • S.W.O.T.
      • Benchmark.
      • Market Research.
    • Business Goals:
      • Types of Goals
      • A.C.E.S.
    • Business Objectives.
      • S.M.A.R.T.
    • IT Strategy Model.
  • Digital Service Standards:
    • Understanding user needs.
    • Ongoing user research.
    • Using multidisciplinary teams.
    • Agile methods.
    • Tools & systems.
    • Security & privacy.
    • Open source code.
    • Open standards & common platforms.
    • Testing end-to-end services.
    • Offline plan.
    • First time success.
    • Consistent user experience.
    • Digital service adoption.
    • Performance data.
    • Performance indicators.
    • Senior stakeholder test.