Saad Akbar Khan

Saad Akbar Khan

Senior Product Manager

Specialisations:   Business Analyst     Content Designer     Delivery Manager     Designer     Developer     Product Manager     Programme Manager     User Researcher    

| Thursday, September 19th, 2019

Data-driven, customer-centric management consultant with experience in the design and execution of numerous transformation initiatives delivering customer and business value

Skills include:

• Product Management, Team Management, Stakeholder Management
• Data and Analytics, Customer Insight, Strategy
• Organisational Design, Process Design and Optimisation

Client summary: Ernst & Young Ford Motor Company Fair Wisconsin Audi AG, GermanyRocheNHSNetwork RailING BankThomson ReutersSony MobileeBayInterceptOxford University Press
Ernst & Young (2013 - 2019)
  • Led multiple projects to optimize customer experience for multinational organisations:
  • Thomson Reuters: Programme-managed US$107m programme to build and implement new fintech product using Agile Scrum methodology
  • Sony Mobile: Optimised global product pricing processes. Implemented new processes using a custom Salesforce pricing tool
  • NHS: Designed and established new Supply Chain Insight and Analytics department
  • Roche: Managed partnership with AI advanced analytics firm. Analysed customer data to identify new opportunities and optimise current products
  • Audi AG: Designed and implemented a customer-centric reorganisation of UK aftersales operations, resulting in 27% increase in annual sales
  • eBay: Designed Sales and Marketing central operating model for Europe
Ford Motor Company (2012 - 2013)
  • Led the end-to-end design and implementation of a US$250m global vehicle logistics solution to automate movement of >300k vehicles from factory to the customer
  • Worked with stakeholders globally using Agile Scrum to coordinate complex dependencies. Anticipated and unblocked unanticipated issues to successfully deliver the project
  • Managed global teams of senior stakeholders, software engineers, data scientists, site managers and unionised truck drivers to deliver product on time and under budget
Fair Wisconsin (2001 - 2005)
  • Founded and directed state-wide non-profit start-up to protect rights for LGBT individuals
  • Rapidly scaled organisation from $250k to $7m in 2 years in a fast-paced election setting
  • Directed team of 27 staff, 70 lead volunteers and over 9,000 volunteers in 12 cities
  • Managed senior stakeholders such as Governor’s Office, State Senators, and over 50 CEOs
Audi AG, Germany
Network Rail
ING Bank
Thomson Reuters
Sony Mobile
Oxford University Press
  • CIMA Certificate in Management Accounting
  • Six Sigma Green Belt
  • Agile Scrum certification