Solutions
Strong client upskilling and knowledge transfer capability
published on Wednesday, November 9th, 2016
Our team collaborated with the HMRC-client; growing an agile team of 200+ over 3 years: -3 people coached as Scrum-Masters then mentored to achieve 2 Product/Delivery-Managers and 1 Agile-Coach; managing 12 Development Scrum-Teams. -Coached/mentored 3 people to achieve Product-Manager (Service-Management/DevOps/Architecture); utilising Kanban. -Coached/mentored team of 4 Business-Operations personal; leveraging Lean-techniques to optimise Business-Processes then automating […]
Continue reading →Filed under: Agile Delivery, HMRC, Solutions
Successfully applied and utilised Agile delivery skills in the course of delivering a Digital Service
published on Wednesday, October 5th, 2016
We delivered MASP Digital Service at HMRC; utilising Scrum/Kanban/Lean-Agile-methodologies: -Conducted secondary user research reviewing available documentation/primary user research through workshops/interviews; resolving conflicts/managing stakeholder expectations. -Identified user journeys; user personas; ‘as is’ & options for ‘to be’ architectures (logical/physical); high-level Alpha-stage Backlog/Roadmap. -Challenged status quo, championing a ‘we can do better’ approach; incorporating continuous user feedback […]
Continue reading →Filed under: Agile Delivery, Clients, HMRC, Solutions
Experience working in Agile environments using Scrum, LeSS or other Agile frameworks
published on Thursday, September 22nd, 2016
HMRC required more user-centric ‘agile’ development. Our team leveraged extensive Agile experience: -Acting as Business Analyst, representing business as pseudo-Product Owner, within Scrum Team in Scaled Agile Framework Environment; delivering complex integrations working with multiple development teams across a complex organisational structure. -Deputising/assisting Scrum Master duties during Scrum-of-Scrums working with in-house teams and third-party suppliers. […]
Continue reading →Filed under: Agile Delivery, Clients, HMRC, Solutions
Added Value – Set out any innovative, unique or additional experience, service or offer you would bring
published on Thursday, September 15th, 2016
Problem: HMRC Systems-Integration-team had an expensive out-sourcing model. Our team worked collaboratively with the client team to setup a new Development & Delivery capability of 200+; implementing agile Process Improvements: -Kanban – used to connect elements of SDLC together and facilitate deployments. -Kaizen – instilled a culture of self-improvement to generate multiple improvement opportunities. -Lean […]
Continue reading →Filed under: Agile Delivery, HMRC, Solutions
Experienced Senior Data Engineer with excellent track record of designing/creating/iterating/testing data models, working with production data , delivering resilient, data-driven services into live environment
published on Friday, August 26th, 2016
Our team has extensive experience of taking data Driven (SQL/NoSQL) projects from inception to live service; including Deployment Data Manager at HMRC: -Discovery: Identified User Journeys/Personas; managing deployment data across development group (12 Scrum Teams/Architecture/DevOps/Service Management); identifying requirements for Graph database based on client requirements/user needs. -Alpha: Performed RDF/Property Data Store comparison; recommending Neo4J. Designed/Implemented […]
Continue reading →Evidence of ability to map business processes and data flow from source to target according to the data and development lifecycle
published on Monday, August 22nd, 2016
HMRC were developing microservice platforms with an integration layer to communicate between components. Our team mapped business processes/data flows: -Working in the Discovery-phase with business to map the business flows as Sequence diagrams and creating features in the backlog. -Producing user stories supporting identified flows, mapping interfaces, defining data standards and producing data mappings. -Managing […]
Continue reading →Filed under: Agile Delivery, Clients, HMRC, Solutions
Innovative solution design and development
published on Tuesday, August 16th, 2016
HMRC had an incumbent responsible for developing an integration layer connecting multiple components using a monolithic approach. Our consultants were tasked with designing/developing a more efficient solution: -Designed/developed IaaS/PaaS/SaaS on multi-cloud environment for large programmes (£250M+); leveraged MicroServices architecture/CI/CD/Automated Testing. -Produced timesaving/efficiency tool box including a schema analyser using Neo4J Graph-database. -Schema Analyser provided cross […]
Continue reading →Managing multi workstream delivery teams
published on Wednesday, June 8th, 2016
Our team managed eight delivery workstreams for the technically/politically-complex Border-Systems-Programme at HMRC: -Managed multiple-cross-dependencies; multiple-supplier-delivery-teams; conflicting-technologies; fluid-requirements/agreed-solutions; unknown-overlaps/gaps/conflicts. -Analysed business-processes establishing user-journeys/personas; through interviews/workshops with: policy-team, users (internal/external), administrators and senior-management. -Created cross-project-‘to-be’-model establishing agreed project/technical-boundaries; identifying key-overlaps/gaps/conflicts; agreeing consensus-based-solutions/mitigations. -Coordinated complex-multi-supplier re-architecting/design/development : internal/external (Accenture/Cap-Gemini/Equal-Experts/Fujitsu/IBM); sharing solution-designs/best-practises with other-suppliers. -Managed stakeholder-engagement with NGOs; including […]
Continue reading →Filed under: Agile Delivery, HMRC, Solutions
Experience of working with both traditional and modern interfaces and systems integration, to document proposals for possible solutions and drive the solution of choice with the developers and others
published on Tuesday, March 22nd, 2016
HMRC wanted to develop 12 file transfer journeys using SOS-Berlin JobScheduler and Java based Microservices. Our team worked with traditional/modern interfaces to drive the solutions forward: -Designing architectural-patterns to interface FTP and Microservices with legacy-services (messages->queues->flat files and vice versa); facilitating dual running during trader migration. -Worked closely with programme architects to discover viable solution-options, […]
Continue reading →Filed under: Agile Delivery, HMRC, Solutions, Systems Integration
Understanding of agile and approaches and supporting context, such as behaviours, governance, process and culture
published on Friday, February 26th, 2016
Problem: After a significant re-organisation; HMRC required a more flexible Systems Integration team. Our team designed/implemented a business-value-centric Agile Engagement Model: -Instilled Product-centric Supplier Management process, with appropriate governance; doubling efficiency. -Established existing Tech Stack/Future Roadmap Product Management approach; governing a business-value prioritisation culture. -Instilled collaborative culture, working seamlessly with third-party suppliers. Highly successful demonstration […]
Continue reading →Filed under: Agile Delivery, HMRC, Solutions
Experience, knowledge and understanding of graph based data models and of modelling graph data, including experience, knowledge and understanding of graph/linked data querying languages, such as SPARQL or Cypher
published on Thursday, January 14th, 2016
Our Certified Neo4j Team conducted Discovery/Alpha for schemaless database solutions; creating HMRC’s Knowledge Base Service: -Designed/implemented RDF Store(SPARQL)/Neo4J(Cypher) versions of XML/Json schema differentiating tool, replacing Relational Database version; for comparison/evaluation purposes. -Re-modelled RDF/Neo4j schemas (reduced physical schema characteristics including join tables/foreign keys/unrequired indexes were more concise/easier to understand than SQL schema. -Existing SQL queries re-written […]
Continue reading →Experience of having successfully performed User-research to capture user needs and enhance a Digital Service from these
published on Wednesday, March 25th, 2015
Our team enhanced a digital service from captured user-needs through user research at Camden Council for Council house tenants: -Reviewed existing documentation on council housing needs, processes and procedures. -Collaborated with Camden Council SMEs, through interviews/workshops, to design/develop a questionnaire for current and prospective Council house tenants. -Conducted face-to-face user research with current and prospective […]
Continue reading →Programme management – including supporting large/national data analytics programme to improve processes and efficiency
published on Wednesday, July 16th, 2014
Ford required an International data solution for their Sales data. Our team worked collaboratively with stakeholders to manage the Global Sales Data Warehouse: -Managed prioritised backlog for 100+ stakeholders for Extract (20+ data sources) Transform Load process, dashboards, reports and drill-downs using Rally. -Proactively managed backlog, feature burn-down and RACI; generating real-time dynamic status. -Managed […]
Continue reading →UI/UX design, user research for national data solutions
published on Friday, May 16th, 2014
Ford required an International data solution for their Sales data. Our team iteratively completed UI/UX Design and user research for a Global Sales Data Warehouse; working collaboratively with stakeholders: -Identified the audience, creating user-personas for anticipated functionality. -Defined functional/non-functional requirements based on user-research; prioritising backlog based on business value. -Established a data dictionary and created […]
Continue reading →Successfully escalating and managing risk to deliver successful outcomes
published on Tuesday, March 16th, 2010
Our team successfully setup/managed a client-centric outcomes-based RAID-management system for EMC’s customer escalations throughout EMEA/APAC: -Collaborated with customers/internal stakeholders; agreeing an Escalation Management Process within existing governance framework. -Iteratively automated process through Documentum workflows; storing RAID information in Documentum Webtop and transparently displaying progress to all stakeholders through dynamic dashboard. -Worked with external clients, consultancies […]
Continue reading →Filed under: Agile Delivery, Clients, Solutions
Delivering messages effectively while considering the individuals’ involved
published on Tuesday, January 8th, 2008
Our team owned the Communications Plan for EMEA escalations at EMC: -Collaboratively established internal ways of working with internal stakeholders – software engineering teams, service management, sales – agreeing robust communications plan developed iteratively over 2 years. -Established SLAs with clients/third parties; ensuring open, honest and transparent progress through dynamic dashboard. -Built up/maintained close relationships […]
Continue reading →Filed under: Solutions