Digital Transformation Workshop

Our Digital Transformation workshop is designed to give a high-level understanding of transforming to digital services for the business owner/manager. It contains a mix of knowledge transfer and attendee focused exercises that will enhance your understanding of this space and assist you with bringing Digital Transformation into your IT Strategy.

Workshop objectives:

• Inform business owners/managers of the steps they should go through to assess services that are ready for digital transformation.
• Identify opportunities to create digital services within owners/managers’ businesses.
• Establish a high level pipeline/road map for service assessment and implementation.

Workshop contents:

• What is Digital Transformation?
• Digital Transformation in your IT Strategy:
  • Governance.
  • Pipeline Management.
  • Assess Your Business:
    • S.W.O.T.
    • Benchmark.
    • Market Research.
  • Business Goals:
    • Types of Goals
    • A.C.E.S.
  • Business Objectives.
    • S.M.A.R.T.
  • IT Strategy Model.
• Digital Service Standards:
  • Understanding user needs.
  • Ongoing user research.
  • Using multidisciplinary teams.
  • Agile methods.
  • Tools & systems.
  • Security & privacy.
  • Open source code.
  • Open standards & common platforms.
  • Testing end-to-end services.
  • Offline plan.
  • First time success.
  • Consistent user experience.
  • Digital service adoption.
  • Performance data.
  • Performance indicators.
  • Senior stakeholder test.