Sam Hardy | Thursday, January 16th, 2020 HEE/NHS/GMC had inconsistent data sets between multiple systems. Our team was tasked with understanding multiple data sets and improving synchronisation: -Worked with data teams to produce high level (qualifications) and low level (field) agreed datasets for interfaces. -Worked with data teams to improve ESR NHS098 specification and highlight/resolve (data/process) issues. -Led reporting workshops/coached data teams; focusing on customer experience and feedback to the NHS ESR team about how their system was perceived. This resulted in: -Interfaces developed on time and to exceptionally high standards. -NHSi gained greater customer insight. -Improved specification quality and data management. Filed under: Clients, Solutions