Tim Bishop

| Friday, May 22nd, 2020

An accomplished IT professional with a broad and diverse track record and up-to-date skills, I am now engaged as a contract Agile Coach / Scrum Master. This role draws many elements together: architecture, project management, people management, HR and communication.
Scrum Master certification and playing a lead role in implementation of Agile/Scrum at the Icelandic Financial Supervisory Authority have brought my skills in line with current industry best practice. I have implemented Agile in five separate organisations, with demonstrable results.
My deep understanding of the integration of IT systems into business environments is built on more than 20 years’ experience in organisations ranging in size from four people to multinationals.
Eight years’ service in the U.K. Royal Navy as an officer and aviator taught me valuable lessons in leadership, discipline, improvisation and the ability to remain effective and focused in extremely high-pressure environments.

Client summary: Mercer, BristolDEFRA, BristolLiving Map, BathHGEM, BathAndrews & Partners, KeynshamFinancial Supervisory Authority of IcelandVaki hf, Kópavogur, IcelandPeocon hf, Kópavogur, Iceland

Experience:

Mercer, Bristol (September 2019 - May 2020)

• Lead Agile Coach in Agile Transformation team for product with £8M/yr. budget
• Scrum Master for two offshore development teams
• Delivery of planned engineering in accordance with Backlog
• Used Scrum, Kanban & ScrumBan to deliver against Product Backlog
• Coached two offshore teams & UK-based team in Scrum
• Improved quality of estimation across two teams, delivering measured results
• Coached introduction of process improvements: e.g. code reviews, giving measured reduction in defects
• Engaged with stakeholders and Product Owners

DEFRA, Bristol (March 2019 - August 2019)

• Scrum Master for the development team
• Provision of engineering support
• Delivery of planned engineering in accordance with Backlog
• Engagement with stakeholders to develop onboarding and transition plans
• Used Scrum and Kanban to deliver support and planned work
• Improved quality of estimation across two teams, delivering measured results
• Mentored team members and engaged with stakeholders and Product Owners

Living Map, Bath (April 2017 - March 2019)

• Strategic leadership of the technical teams of 27 multi-disciplinary staff
• Scrum Mastering for the development team
• Leading strategic design of green-field development and creation of technical roadmap
• Line management of the entire team, including recruitment
• As director, regular reporting to the board on progress of technical development and strategic direction
• Implemented Agile, giving measured increase in predictability, frequency of delivery, engineering quality and staff retention
• Led migration of core tech stack from raster to vector-based mapping
• Led development of patented indoor positioning system, taking product to market with global airline organisation

HGEM, Bath (November 2015 - April 2017)

• Strategic leadership of the IT department, comprising seven software engineers, a business analyst, QA team and support/infrastructure team of two
• Scrum Mastering for the development team
• Leading strategic design of green-field development and creation of technical roadmap
• Line management of the entire team, including recruitment
• Regular reporting to the board on progress of technical development
• Implemented Scrum/Agile, managed backlog and educated the wider business on how to adopt the methodology
• Measurably increased core system reliability, performance and security
• Delivered measured increase in productivity of development team
• Delivered improvements to business-critical systems in every sprint
• Improved delivery frequency from greater than two-monthly to weekly
• Upskilled team to deliver company’s first app, based on Xamarin technologies
• Managed transition of core systems to Azure platform

Andrews & Partners, Keynsham (June 2015 - November 2015)

• Management of team of five developers
• Management of development work on in-house systems and data feeds
• Project management for major systems evolution
• Operational interaction with Service Desk and Infrastructure managers
• Established Scrum/Agile and managed backlog
• Measurably Increased core system reliability and performance
• Oversaw development of architecture to move away from legacy systems

Financial Supervisory Authority of Iceland (January 2012 - June 2015)

• Scrum Master
• Design and creation of new features and analyses in data warehouse and business intelligence system
• Leadership of development of Master Data Management system
• Implementation of Agile/Scrum methodology
• Manage requests for modifications to business applications
• Led development of Master Data Management system, delivering working system in January 2013
• Designed and implemented early warning system for monitoring of investment funds
• Introduced Agile/ Scrum methodology, working as core team member and mentoring product owners

Vaki hf, Kópavogur, Iceland (June 2008 - December 2011)

• Design, development and implementation of Biomass Daily system, a business intelligence system for salmon farms
• Direct cooperation with product owners and CEO to direct product development
• Provide second-line support and consultancy to clients
• Developed Biomass Daily system from original conception through to delivery, including all stages of design and development
• Implemented data delivery and reporting using .net, C#, SQL Reporting Services, Web Services, SSAS
• Mentored development and support staff as the Biomass Daily team grew
• Upgraded system performance to be able to handle over 200 million fish and improved performance of key reports from twenty minutes to four seconds, mainly using SSAS and OLAP
• When I left Vaki the system was serving over forty salmon farms in six countries. The system remains a current product

Peocon hf, Kópavogur, Iceland (December 2003 - June 2008)

• Creation of technical strategy
• Management of team of developers
• Development of software
• Management of client support
• Managed growth from ten installations (Iceland only) to sixty, covering four countries
• Designed, coded, implemented computer-vision based people counting system, associated data management tools and reporting system
• Carried out sales presentations, worked with partner companies overseas, trained technical staff
• Hired and managed software development and support staff
• Created and implemented project management procedures for implementations

Qualifications

• Certified Scrum Master
• Proficient in C#, .net, web services, ASP, HTML, CSS, JavaScript, XML, SQL Server / SQL, Database design, SQL Reporting Services, SSAS / data warehousing, SSIS, Visual Studio, Visual Basic, C++, Delphi 6, 7, BDS, SVN source control, Jira ticketing system