Provide a multi-disciplinary team, including user research, service design, and delivery management

Terry Beavis | Thursday, March 7th, 2019

At HMRC we provide a multi-disciplinary-Agile-teams (User-Research/Analysis/Service-Design/Development/Delivery/Support/Maintenance) working on 14 concurrent-Programmes/Release-Trains/Projects and providing 80+ Services.

We utilise Scrum/Kanban/SAFe/Lean-techniques to deliver from simple changes to a workflow to enterprise-wide-programmes; embedding user-research/feedback throughout service design & delivery. Our Scrum-Teams apply agile-best-practises; including:
•TDD

•Continuous-build/integration

•Automated-testing (functional/non-functional)

•Continuous-deployment

•Processes/procedures built-up with extensive experience in Digital-Transformation-Programmes.

We work collaboratively with each-other/external-teams(client/third-party suppliers of bespoke/COTS-systems); leading the integration of component systems.

Adopting Waterfall,when required;retaining agile-techniques/practises that enhance quality/reduce-risk.

Embedding in-house personnel providing on-the-job training/experience and providing legacy documentation. Progressed the careers of Client’s Scrum-Masters/Tester/Developer/Architect; each achieving promotion.

Filed under: Solutions, Systems Integration